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  1. Parking Awareness Services
  2. Parking Charge Notices
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  • How do I pay my issued Parking Charge Notice?
  • Is the Parking Charge enforceable, is it a penalty?
  • Understanding the £20 Appeals Charter Fee
  • I've been told my Parking Charge Notice (PCN) is cancelled but I have received a letter. Why?
  • I've entered my Parking Charge Notice Reference into your website but it is not being recognised. What do I do?
  • I Paid My Parking Charge Notice (PCN) via BACs, But I'm Still Getting Letters
  • How to Submit Further Evidence for a Parking Charge Notice (PCN) Appeal
  • Does Parking Awareness Services have the authority to issue Parking Charges?
  • Is the Parking Charge fair and reasonable?
  • I want information on how enforcement works at a specific site
  • I am trying to make payment, but the system won't let me
  • My vehicles wasn't parked/stationary, why was I issued a Parking Charge Notice (PCN)?
  • I've received a letter after I paid my Parking Charge Notice (PCN). Why?
  • What happens if I miss an instalment plan payment?
  • I can't pay the full amount, can I setup an instalment plan?
  • I have a question which I'd like answered, how do I do this?
  • I wasn't the driver, but would like to provide their details and pass liability onto them.
  • I’m not happy and wish to file a complaint. How do I do this?
  • What will happen if I ignore the Parking Charge?
  • Why is car park management required?
  • Why have I received a Parking Charge?
  • I attempted to pay for parking and did not receive a ticket from the machine, is this a problem?
  • I regularly park on a car park managed by Parking Awareness Services, is it possible to obtain contract parking or a season ticket for parking?
  • I wasn’t the driver, therefore I will not be paying the Parking Charge. What will happen?
  • Will the parking charge increase if I lose my appeal with the IAS?
  • My appeal has been rejected and I would like to appeal to the IAS, how do I do this?
  • What is the IAS?
  • I am attempting to purchase time to park in a car park managed by Parking Awareness Services, however the machine is out of order. Who should I contact?
  • Is it possible to get a receipt when parking in one of Parking Awareness Services’ car parks?
  • I have received documents from the county court/a debt recovery agency and would like to make payment but am having trouble locating the correct reference number
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