What is the IAS?

Parking Charges issued in England and Wales are underpinned by The Protection of Freedoms Act (POFA) 2012 and the Independent Appeals Service (IAS). The Act introduced the concept of ‘keeper liability’ for vehicles parked on private land, however, there had to be an independent appeals service to sit alongside the same, which is provided for by funding from the parking industry. That independent service is known as the Independent Appeals Service or IAS. Assessors at the IAS determine appeals from those who have been issued with Parking Charges when parked on private land. To be able to lodge an appeal with the IAS, the motorist must first have sent an appeal (‘representations’) to the operator who issued the Parking Charge and have had their appeal rejected. The IAS is independent of all parties to appeals, including the operator and the International Parking Community, as are the Assessors who make the determinations. Please note that you are only eligible to make an appeal to the IAS for parking events that have taken place in car parks located in England and Wales.