Parking Charges issued in England and Wales are underpinned by The Protection of Freedoms Act (POFA) 2012 and the Independent Appeals Service (IAS). The Act introduced the concept of ‘keeper liability’ for vehicles parked on private land, however, there had to be an independent appeals service to sit alongside the same, which is provided for by funding from the parking industry. That independent service is known as the Independent Appeals Service or IAS. Assessors at the IAS determine appeals from those who have been issued with Parking Charges when parked on private land. To be able to lodge an appeal with the IAS, the motorist must first have sent an appeal (‘representations’) to the operator who issued the Parking Charge and have had their appeal rejected. The IAS is independent of all parties to appeals, including the operator and the International Parking Community, as are the Assessors who make the determinations. Please note that you are only eligible to make an appeal to the IAS for parking events that have taken place in car parks located in England and Wales.
Articles in this section
- I have a question which I'd like answered, how do I do this?
- I wasn't the diver, but would like to provide their details and pass liablity onto them.
- I’m not happy and wish to file a complaint. How do I do this?
- What will happen if I ignore the Parking Charge?
- Why is car park management required?
- Why have I received a Parking Charge?
- I attempted to pay for parking and did not receive a ticket from the machine, is this a problem?
- I regularly park on a car park managed by Parking Awareness Services, is it possible to obtain contract parking or a season ticket for parking?
- I wasn’t the driver, therefore I will not be paying the Parking Charge. What will happen?
- Will the parking charge increase if I lose my appeal with the IAS?